Tag: reviews

A reciprocity of a different kind

I’ve thought long and hard about how to put this. I’ve agonised over it, gone round and round in circles in my head, practised words that never sounded right, stepped back from the circle and put it off, again and again.

Because I need to ask you for reviews, but without making it sound like there’s any expectation or obligation or pressure. I need to ask you for reviews, but without offering anything in return – nothing more tangible than thanks and gratitude – because this isn’t about enticement or rewards; because it depends on a reciprocity of a different kind. I need to ask you for reviews without sounding like I’m begging. Because that word has come up; that word has been thrown at me by trolls, “Look at you, having to beg for reviews”, and it cut me. Deep. I need to ask you for reviews, and I don’t know how. A full four years after I published my first book, I still don’t know how.

Because I want to ask you for reviews without asking, without having to ask, and it’s impossible. Because if you want something, you have to ask. If you need something, you have to ask. And therein lies the obligation; therein lies the dept: you owe it to yourself to ask. To draw a circle and stand in the middle, exposed, for everyone to see, and ask. Knowing that you might be rejected. That you will be. Knowing that rejection is a certainty.

I didn’t know about reviews when I first started out, four years ago, as a “published author”; I didn’t know about them before, in all my years as a reader. I didn’t know what they meant, how much they meant, how much of an impact they could have. I didn’t know how it felt to have none, or to get your first one. I didn’t know how it would feel to watch that number grow, to have a trickle of strangers pick up your book and read it and then return to Amazon unprompted to post a review because they wanted to share what it had meant to them. I didn’t know how a certain number of reviews could affect your visibility and your ranking and your sales, that mad, almighty Amazon algorithm than has the power to make little lines appear on your sales dashboard graph. And I didn’t know about the trolls. I didn’t know that there were people who knew about reviews, and who would randomly, arbitrarily, inexplicably manipulate the system for the express purpose of doing you harm. Who would go out of their way to place obstacles in yours, to belittle you, to discredit your work, to destroy you with a few careful, careless words. I didn’t know any of this then, but I know it now. Reviews matter.

And we make jokes, those of us who find ourselves exposed to judgement and critique; those of us who, for whatever reason or cause, place ourselves in any kind of spotlight – no matter how small or faint. We laugh, those of us who find ourselves under attack, “Haha, you have a troll; that’s a sign of success!” – but honestly, no: not in my book. Rejection is one thing, indifference another, and you will never please everyone, you’ll never be that person (author, artist, actor, politician, friend) that everyone likes, but the fact that there are people out there so bitter, so angry, so unhappy that they set out to take others down, to deliberately cause them damage, cannot be any measure of success, neither personal nor universal. It is a symptom of a very fucked up society that we’re supposed to be OK with this. That we’re supposed to shrug it off, to toughen up, grow thicker skin, grin and bear it, take the high road, claim the moral high ground.

Speaking for myself, I can tell you that tough doesn’t mean unbreakable, and there are words, perfectly targeted razor blades of hate, that can cut through the thickest of skins, and expose what we all are, underneath: vulnerable. Insecure, frightened, uncertain, and trying to make our way through this life as undamaged as possible. Speaking for myself, I can tell you I never set out to make any claims or take any road except my own, such as it is, as high or as low as it might be. I am prepared to cross a certain number of bridges on my way, but I cannot accept that ignoring the trolls lurking there, being advised to grin as they sink their teeth into me, as they chew up everything I’ve worked for and spit out vicious one-star reviews is any kind of sane response to the situation. Or in any way productive. All it does is foster the troll mentality, set them up in quaint little burrows, wifi-enabled, under their bridges, whence they can launch their attacks in extra comfort. I see nothing to grin about here.

And if we’re gonna talk about morality: speaking for myself, I find the whole thing morally questionable, and highly irresponsible. For both sides. Because, in school- or workplace-bullying, we have at least acknowledged that both parties need support. We do not advise the child who’s had his head held down the toilet to grin and bear it, nor the woman who’s systematically undermined and ostracised at work to grow tougher skin. We do not congratulate them on their status as victims and targets of abuse. And the perpetrators in these situations, those who are driven to cause harm to others, are not simply dismissed as “bullies” and allowed to carry on, nor abandoned to their hatred and unhappiness until they consume them. They are seen as people, probably battling with untold shit of their own, who need help as much as those they victimise. They are not just cast as storybook monsters: they are given a chance at healing, and redemption.

It sounds like I have sympathy for the bullies and the trolls. And, on a human level, I do. There is probably suffering behind their words and actions, and my skin is not so thick that I am untouched by their pain. But when we cross into some fucked-up cyber-fairytale where I am cast as a victim of success and the monsters are allowed to roam free and we’re all ruled by the Almighty Algorithm in the Sky, no: there is obligation here, there is responsibility, and it’s on me. I have to stand up for myself. Amazon is not a kindly schoolteacher or an understanding boss; Amazon is a business. It does have systems in place (more algorithms) to ensure the objectivity of its reviews and ratings, but they can only go so far. Beyond that, it cannot protect me. Amazon is a jungle, and I refuse to be cast as prey.

I can stand up for myself, but I cannot take on the bullies on my own; I need my pack. So here’s what I’m asking of you: to stand beside me. To be my allies, to be my pack. And if you have enjoyed reading any of my books, to say so. I cannot take the bullies down, nor their reviews; I cannot fight the trolls with fairytale swords, but I can fight them with words. Yours, this time. Your words are the antidote to their poison. My words have gone into my books; they are the best, the most I have to give. My books are all I have to say for myself, and I say this in the most unassuming way possible: I cannot do any better than this. They are my best effort to make sense of the world, my best attempt to connect with those whom I share it with. And if I have been successful in that, I am asking you: please say so. Without obligation, without reward, and prompted only gently. By choice. Just like you chose to read my books in the first place; just like I chose to write them, and put them out there to be judged. Knowing that rejection was a certainly but hoping, nonetheless, to forge some ties that go beyond a financial transaction. For a reciprocity of a different kind.

Thank you.

Below are Amazon universal links to all of my books; they should, in theory, take you to each book’s page in your local Amazon store.

100 days of solitude

you can’t name an unfinished thing

This Reluctant Yogi: everyday adventures in the yoga world

Collected: essays and stories on life, death and donkeys

Divided Kingdom: How Brexit made me an immigrant

Common People

Death by any other name

For Now: notes on living a deliberate life

P.S. Even those books that have, so far, escaped the attentions of trolls could do with a bit of review love. 🙂

Actually, I do care.

Writers are a very strange species. Observe: stooped creatures, often nocturnal, that dwell in small rooms or corners of rooms, hunched over keyboards, muttering to themselves. Gnarled fingers and slit-like eyes as dark symbols appear on glowing screens. If you approach them during this process, if you violate its sanctity, this may elicit a grunt, a growl or a passive-aggressive rebuke. They may tolerate a hand on their shoulder, in passing, but rarely being spoken to. Words don’t mix with words, and they are busy creating spells to summon worlds into existence. They live in their heads, where the words are kept and sown and harvested, and as the words tumble out, as the dark symbols line up on the glowing screens, these creatures, these creators, are all-powerful. The outside world, the one that you inhabit, is merely a distraction, an inconvenience. And yet, it exists. Stubbornly, relentlessly, it exists.

In the outside world, we are as powerful or as powerless as the rest of you. In the outside world, we are exposed. Writers are, in their majority, introverts; it is no accident that we choose an occupation that demands isolation. An occupation that means, for all the support we might have, for all those gentle hands resting, briefly, on our shoulders, we are alone. And it is something to think about, it is almost schizophrenic, that the work we do, if we do it right, results in exposure. Over-exposure. That, by putting our work out there, we are practically inviting dozens of people, hundreds, thousands, into our small rooms and into our heads. To admire our neat stacks of words, to pick them up carefully and examine them, or to trample all over them, as they choose. We are inviting the outside world in, and leaving ourselves no place to hide. The outside world where we are as insecure as the rest of you, as vulnerable, powerless now to control the words that come our way.

And they come. Relentlessly, they come. It is no accident, because by putting your work out there, by saying “here, look, this is a thing I made”, you’re inviting judgement. You’re asking to be judged. Yet none of us, writers and humans, like to be judged. Unless we’re judged worthy; unless we’re judged good. It’s schizophrenic, but there is no way around it: once a thing is out there, it’s fair game. Except it’s not a game. Not to us. Once you cross over from writer into author, you’re no longer playing.

Until I published my first book, I’d never given much thought to reviews. I hadn’t given much thought to anything beyond clicking “publish” and watching my book appear on Amazon, as if by magic. Beyond “look at this thing I made”. But reviews are the words that come our way; reviews are the judgement we invited. And it’s all fun and games until you get a negative one, and the world you carefully constructed in your quiet room comes crashing down, and strangers that you invited in yourself trample all over the ruins. Relentlessly and sometimes – even worse – casually, as if it means nothing. And writers, strange creatures though we may be, are just as vulnerable as the rest of you. There is a person behind the thing, and you can hurt them. And you would think, as writers, that we’d know of the power of words, how they can create or destroy, cut or heal, but no: paradoxically, we step into the outside world unprepared. To be lifted up high by praise or be casually shredded to pieces. Sticks and stones will break your bones? Words are much more lethal. And ratings, like ninja stars aimed at the soft, fleshy parts of our souls.

You’d think we’d know. But we cross over from writer into author, unprepared, and then we have to learn. That the thing we put out there is a target, not a shield; that it’s fair game and people will play by their own rules. That we cannot control the words that come our way. We have to learn not to care. But what inconsistent, schizophrenic creatures would we be, putting ourselves out there to be judged, if we didn’t care? Let me be the first to tell you, if you haven’t heard it before: actually, I do care. I may get better, with time, at picking up the pieces, I may get quicker at smiling and shrugging it off, but I will never not care. Good or bad, the judgement that I invited will always mean something. Just now, I cried at a lovely review that thanked me at the end. I care. This is not a game to me.

This is no sob story. We reap what we sow, and if we don’t like our harvest, perhaps we should choose another field. But if we insist on growing these crops, if we insist on peddling them to the world, we must do it with as much care as we can muster. As much vulnerability. We must tend to them, relentlessly. We must nurture the soil and tease out the weeds. We must stack up our words as neat as we can, so that they may withstand the judgement, even if we can’t. We must inhabit our worlds fully before we invite other people in. So that when we step out of our little rooms, stooped and slit-eyed, and say “look at this thing I made”, we can be sure that it’s the best thing we could have made. This is the best that we can do: as writers, as humans.

We can’t blame the seeds or the soil or the weather for the fact that not everyone likes tomatoes. Of course, there is something to be said for not going out of your way to trample all over someone else’s vegetable patch, but that’s judging other people by our own standards, which is exactly what reviewers are invited to do. We can’t blame them for the place where they started, or how high or how low we appear through their eyes. We must learn how to come down from the heights where praise lifts us, and how to stand up again when we’re tripped up, or fall. And we must care. Even when it hurts, we must care. Otherwise, we might as well stay in our rooms, playing at being a writer, and growling every time we are approached, and shrugging off every gentle, supportive hand that’s placed on our shoulders.

The above image was created in response to an Amazon review which compared reading my book 100 days of solitude to watching paint dry. I ran it as an advert for the book, with the headline “Cheaper than a tin of paint”. I don’t know if it sold any copies, but it kept me amused for a while. It was my way of shrugging it off.

You are invited to judge me on Amazon, or on facebook.